All products bought from Revolutionworks are covered by a guarantee that the product purchased shall be free from defects in materials or workmanship for a period of one year from the date of purchase by the original end-user customer. Date of purchase shall mean date product was dispatched by Revolutionworks/ or purchased from an official Revolutionworks retailer. If the product was not purchased online then proof of date of purchase is required. If the product fails to meet this guarantee and the purchaser notifies Revolutionworks in writing within the guarantee period, Revolutionworks shall:
Send out all necessary replacement parts needed to repair the product where possible, free of charge. If this still does not solve the problem, please return the product to the place of purchase. If you purchased your product on Revolutionworks online, please return the product, along with a covering letter with a description of what is wrong and your address to: Revolutionworks Ltd, Unit 33, Filwood Green Business Park, 1 Filwood Park Lane Bristol, BS4 1ET, United Kingdom
Before Revolutionworks replaces the product, Revolutionworks shall be entitled to require the purchaser to return the product to Revolutionworks at the purchaser’s expense for inspection. A replacement product will be sent to the address written on your covering letter. Revolutionworks will cover the costs for this. Please note, your guarantee will not be valid if:
-The product has been damaged from misuse or it has been used in another application for which it was not designed.
-Any part of the product has been connected to an improper power supply.
-You purchased your product from a 3rd party (i.e. not from Revolutionworks or an official Revolutionworks retailer).
-The product has been repaired or attempted to be repaired. This includes dismantling or partial dismantling.
-The manufacturers’ rating label has been altered, defaced or removed.
This Warranty does not affect your statutory rights.