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Whippet FAQs

Can I get a spare battery for my Whippet?

Yes, you can, they are available to buy from our website here

How far can I go on a fully charged battery?

Most bike trips, more than 95%, are for 4 miles or less. So we thought it would be great to have an eBike designed for those journeys; to work, to the shops, down the pub. So the Whippet has a battery sized for use around town. Why drag around a big heavy battery when you rarely go further? (Next time you go for a 90-mile eBike trip, drop us a line - we'd love to hear about it!)

It's impossible to give a really accurate range for the Whippet as there are so many variables: wind strength and direction, tyre pressure, rider weight, fitness of rider, steepness of hills, how often you stop and start in traffic, and whether you use the pedal assist all the time (to name a few).

Having said that, in practice we've found that if you use electric assist all the time on the maximum power setting then for urban trips in hilly Bristol the battery will take you about 25 miles (40 km). So of course if you use the lower power settings or sometimes switch the power off, for instance when going downhill, then the range will be greater.

The battery takes about two hours to charge to 80% from empty so you can easily recharge at work or over lunch using the small, lightweight charger provided.

Will the Whippet be the right size for me to ride?

Size: Whippets only come in one size. The frame is unisex with the frame geometry giving a low stand over height of 77 cm. The bike is generally suitable for people from 1.65m (5ft 5in) to 1.83m (6ft 0in) tall.

Can I come for a test ride?

Yes, you can come and see us in Bristol and take a Whippet out for a run. Lots of hills around here if you really want to put her through her paces! We're open Mon-Fri 9:00 - 5:00. Book a slot here! We look forward to seeing you.

Can I ride it like a normal bike, without the power?

Yes, you can, the Whippet is so light (13.9kg complete) and has top quality bike components so that you'll still fly along even without the power switched on. That means that you can extend the battery range if you like and just switch on the power for steep hills or when you get tired.

Why is your eBike called a Whippet?

Our Operations Manager (Alistair) used to go running in the fields behind his house and a neighbour's dog called Midge would always go with him! Midge was slim, agile, fast, and always up for a run, whatever the weather. This dog was, of course, a Whippet.

A few years later, whilst we were scratching our heads about what to name our new eBike, Midge came to mind, having similar characteristics to the bike; lightweight, fast, and always ready for action!

How much does a Whippet weigh?

Whippets are much lighter than most eBikes, we don't know of a lighter one that you can buy. The total weight is 15.9kg including the battery. So that means that a Whippet rides like a normal bike and is light enough to carry upstairs or lift onto a bike rack. The removable battery itself weighs 1.3kg.

What is the warranty?

All products bought from Revolutionworks are covered by a guarantee that the product purchased shall be free from defects in materials or workmanship for a period of one year. The full warranty is here: Warranty

How do I buy in instalments with Klarna?

It's easy. Once into Checkout you will see three options to pay... ShopPay, GooglePay and PayPal. The Klarna option will appear later when you get to the actual payment screen. Complete your name and address and close down the ShopPay window. Check your Shipping Details are correct then proceed to the Payment Screen. Klarna will show up as the 4th payment option, the pink and black icon. Just select that and continue and you will pay via Klarna.

How do I buy the Whippet through the cycle to work scheme?

Just ask your employer to apply for you through the cycle to works scheme that they are signed up to for the full amount that you want purchase through Revolutionworks. You will get a certificate (attachment) from your employer, forward that to us and we will send you a Whippet in double quick time! If you have any further questions just contact us here.

How much can I save through the cycle to work scheme?

That will depend upon your personal circumstances, but it can be as much as 42%. See how much you could save by using this calculator.

Want to know anything else?

Give our friendly team a call on: 0117 403 2324 Mon-Fri 09:00-17:00, or use our CONTACT FORM and we'll get back to you as soon as possible.